At long last, the Internal Revenue Service seems committed to developing a cheap and easy way for Americans to file their tax returns. Direct File, the pilot program IRS launched in mid-March, offered some 19 million taxpayers in 12 states an online tool to guide them through the process right on the IRS website. Only around 141,000 taxpayers used it, partly since it was rolled out well into tax season, after half of all taxpayers had already filed. But those who used it liked it. Nine out of 10 users surveyed by the General Services Administration ranked the experience “excellent” or “above average.”