I work at In-N-Out and customers don’t realize we appreciate a specific ordering style – and you’ll get your food faster
REDDIT has become a source for customers to find out inside tips from employees with their favorite brands.
An In-N-Out employee recently shared a specific ordering style that can help speed up the drive through.
In-N-Out Burger is a popular fast food restaurant in the western United States.
The chain is known for its quick service.
One employee revealed that they appreciate when customers use an ordering trick at the drive through — the “handheld” order.
HAND HELD
In-N-Out drive through lanes utilize “handheld” ordering systems, where workers approach cars and put in an order.
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This method can increase efficiency at a crowded location.
An employee shared advice on this method on a Reddit thread asking, “What are some annoying things In-N-Out customers do?”
The employee said several ways to cause gripes with your drive-through worker.
One way to cause a gripe would be “not having your order together when [a] handheld [worker] reaches you in the drive,” they said.
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Another is “not ordering your entire meal when [a] handheld is at your door,” they added.
Adding more items later can cause disruption.
“we ask you if there is anything else you would like, tell me yes, I don't need to get yelled at because you forgot to order for 2 different people.”
Their comment suggested that knowing your order in full is helpful.
They also added that they find it annoying when customers don’t pick up after themselves in the dining room.
I don't need to get yelled at because you forgot to order for 2 different people.”
In-N-Out employee
EMPLOYEE SECRETS
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