LNER becomes first UK train operator to offer free period products to customers - in 'discreet and convenient service'
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LNER has become the first train operator in the UK to offer free menstrual products to customers across its trains, stations and offices.
Pioneering a new era of inclusivity and accessibility, LNER (London North Eastern Railway) strives to provide a discreet and convenient service that allows passengers in need to request period products while on the move.
The groundbreaking initiative comes as new research revealed that one in five people (22 per cent) have experienced a time where they needed period products for themselves or someone else - but could not access any.
Around half were travelling on public transport at the time, and of those needing access while journeying, 57 per cent were on a train.
Having recognised the importance of addressing menstrual hygiene needs for travellers, LNER say they have ensured its passengers can now access products with ease and discretion.
LNER has become the first train operator in the UK to offer free menstrual products to customers across its trains, stations and offices
LNER customer toilets both onboard and in First Class lounges will also display distinct stickers informing passengers that environmentally friendly TOTM organic period products are available.
People who wish to ask for a sanitary pad or tampon will be able to request them directly from a team member or order a 'Package for a Friend' through the train operator's catering service.
Alternatively, those who wish to request products inaudibly can do so using a QR code direct from their phone.
LNER staff will then discreetly deliver the product directly to the customer at their seat.
Gill McKay, an On Train Delivery Manager with LNER, who has been involved in 'Package for a Friend' since its inception said: 'We're incredibly proud to offer free TOTM period products to both customers and colleagues.
'Customer feedback, supported by research, highlighted the upset that can be experienced by not having access to period products.'
She added: 'We believe everyone should be able to travel with confidence and in comfort and providing free, environmentally friendly products to anyone who needs them is just one way we can provide support, help the planet and break down barriers and stigma.'
Kiley Yale, who leads TOTM's Period Positive Workplace Scheme added: 'We developed our pioneering corporate scheme with the goal to make period products widely available, so nobody has to face the stressful situation of getting caught short without any tampons or pads.
Customers are able to request TOTM period products directly from an LNER team member or order a 'Package for a Friend' through the train operator's catering service (stock image used)
'We are really excited to be working with LNER to champion period comfort, wellbeing and dignity across their trains, stations and offices.'
It comes as MailOnline recently revealed the cost of having a period around the world, ranging from zero dollars for some women in Europe and creeping into the thousands for others in Asia.
An analysis by Healthnews looked at the price of the most common menstruation product people use - a pad - and found wide discrepancies among more than two dozen countries.
The cost of having a period is highest in the United Arab Emirates, where women will pay 23 cents (£0.83) per pad and $68 (£53) per year, totaling $2,668 (£2,087) over a lifetime.
