The scathing comments came as Forest of Dean District councillors backed the creation of an action plan and called for a crackdown on river pollution in the two nationally important rivers
Britain's biggest water company has been told it faces a fine of more than £40m over the payment of a shareholder dividend in spite of its poor performance.
The consultation will see Ofwat give its initial verdict on water companies' business plans until the end of the decade, which it does every five years.