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19

U.S. hotel results for week ending 7 March

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Las Vegas led gains with RevPAR up 90.5% driven by CONEXPO trade show, while New Orleans declined against tough Mardi Gras comparisons.

18

London Market Spotlight - FY 25

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London hotels maintained 46.8% GOP margin despite RevPAR declining 0.9% through efficient cost management and utility savings.

17

How modern hotel technology solutions create a connected booking journey

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Access Hospitality explains how disconnected hotel systems create booking abandonment and proposes integrated PMS/CRS solutions to streamline operations.

Marketbeat UK - H2 2025

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UK hotel investment fell 23% to £4.9bn in 2025, with single-asset deals rising 37% while portfolio activity dropped due to financing constraints.

Labor Costs Per Occupied Room Rose 12.8%, Q4 Spiked 21.1%

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Thursday revealed escalating cost pressures. HotelData.com analysis of 5,000 US hotels shows labor cost per occupied room jumped 12.8% in 2025 to $48.32, with Q4 posting a sharp 21.1% year-over-year spike as productivity gains failed to…

The Ever-Growing Importance of Certifications in Hospitality

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EHL student research reveals 83% of travelers value sustainable travel, but guests often don't recognize certification logos despite appreciating underlying eco-practices.

Be Brave: A Conversation with Infor at ITB Berlin

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Infor's David Poprawka argues hospitality must rebuild its data foundation before AI can succeed, showcasing AR proof-of-concepts for check-in and housekeeping.

16

Why Cost per Occupied Room Is the Metric That Will Shape Hotel Profitability in 2026

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HotelData.com report analyzing 5,000 U.S. hotels shows labor CPOR rose 12.8% in 2025, with Q4 seeing 21.1% year-over-year increase amid softening demand.

GBTA Welcomes EU Approval of Package Travel Directive and Exclusion of Business Travel

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GBTA supports EU Parliament's exclusion of business travel from revised Package Travel Directive, providing regulatory clarity for corporate travel services.

14

New HotelData.com Report Finds Hotel Labor Costs Rising Faster Than Productivity Gains

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Wage costs per occupied room jumped 12.8% in 2025 to $48.32, with Q4 showing a sharp 21.1% spike as productivity gains failed to offset rising labor expenses.

Why I Walked Away from a €200,000 Custom Platform for Webflow

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A hospitality marketing CEO explains abandoning a €200,000 custom platform for Webflow to focus on brand experience over technical complexity.

13

The Always-Reply Future: A Conversation with TrustYou at ITB Berlin

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TrustYou's CEO envisions moving from fragmented guest communication to unified conversational AI that maintains context across all channels and touchpoints.

The Wolseley Hotels to Launch with Flagship Property in New York

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The 76-room flagship will occupy a 1905 landmark building near Bryant Park and introduce The Wolseley restaurant to the US market.

Understanding the Profit Picture: HotStats CEO Michael Grove at ITB Berlin

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HotStats CEO explains why revenue growth doesn't always translate to stronger margins due to rising costs and evolving guest expectations.

The New Hotel AI Funnel: Discoverability vs. Transaction

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The article argues hotels should prioritize AI discoverability over transaction infrastructure, as being recommended by AI systems is the gating factor for bookings.

The One Word to Describe What You Do for Your Customers

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The author advocates distilling your customer problem-solving into one word for marketing clarity, using "retention" and "inconsistency" as examples.

Hyatt Announces Signing of Agreement for Hyatt Place Ahmedabad Nikol, Expanding Its Essentials Portfolio in India

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The 140-key property, developed by Golden Buildcon, will include a ballroom and meeting spaces in Gujarat's commercial hub.

12

a&o significantly expands its International Sales team with 3 Strategic Appointments

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Europe's largest hostel group hires three sales managers for France, UK, and Scandinavia, targeting 75-80% occupancy rates and 600,000+ overnight stays.

11

ITB 2026 Recap: Turn Real Hotel Data into Unreal Performance

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Michael Grove will analyze the gap between hotel revenue growth and profit margins using global data, sharing strategies to optimize both metrics.

Travel Industry Applauds Global Entry Reopening, Calls for Immediate Support for TSA Officers

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U.S. Travel Association welcomed Global Entry's reopening while urging Congress to support unpaid TSA officers during the shutdown.

Elevates Luxury Dining on the Eastern & Oriental Express, A Belmond Train, Southeast Asia, with Shiji’s Infrasys POS

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Shiji's POS system has been operational since July 2024 on the luxury train route between Bangkok and Singapore, streamlining dining operations.

100 Years of Solitude: AI and Hotel Commercial Optimization

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The author draws parallels between García Márquez's novel and how hotels repeatedly face new technology waves, from websites to Google to AI, requiring constant adaptation to remain discoverable.

The 2026 Revinate Hospitality Benchmark report is live — with channel-level insights

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The report analyzed 2.8 billion emails and 4.3 million calls globally, revealing newsletters achieve 33.6% open rates and cart abandonment campaigns convert at 5-6%.

Frasers Hospitality executes multi-market strategic asset enhancement plan to drive sustainable value creation

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The $140 million program targets properties in Kuala Lumpur, London, Melbourne and Singapore with refurbishments, room additions and sustainability upgrades.

10

Hyatt Strengthens All-Inclusive Portfolio in the Dominican Republic with Plans for New Hyatt Ziva Resort in Punta Cana

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The 650-room resort will open in 2029 as part of Hyatt's expansion in Dominican Republic, adding to 150+ all-inclusive properties across the region.

Lighthouse launches Review Agent to help independent hotels boost OTA rankings and bookings as AI search reshapes travel discovery

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Lighthouse's new tool aggregates reviews from Booking.com and Expedia with AI-powered response automation to help independent hotels improve visibility on search platforms.

How Geopolitical “Infrastructure Wars” Are Weaponizing Hospitality Tech

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Hotels must adopt multi-cloud strategies and offline protocols as tech infrastructure becomes a target in geopolitical conflicts.

Experiences Are Inventory, Not a Feeling: A Conversation with Journey at ITB Berlin

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Journey executives explain how hotels can generate 50% of revenue from non-room sources by treating experiences as bookable inventory rather than add-ons.

How hotels should use AI and a smarter commercial strategy to protect profit margins against rising costs

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The article outlines five AI-powered strategies to combat rising operational costs while maintaining revenue growth, from digital concierges to autonomous pricing systems.

03

Beyond the Water Bowl: The Key Strategy of Pet-Friendly Hospitality

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The $500 billion global pet industry is driving hotels to create premium pet experiences as revenue streams, moving beyond basic pet tolerance to curated amenities and services.