From AI-powered room service that knows your guest’s favorite midnight snack to chatbots that give travel advice like a seasoned globetrotter, artificial intelligence (AI) in hospitality is like having a unicorn in your hotel garden. You…
Grubhub Onsite and Hilton are expanding their partnership by bringing on-demand food, grocery, and convenience item delivery to over 2,600 hotels across the Hampton by Hilton, Tru by Hilton, and Spark by Hilton brands. This expansion means…
The IHG Owners Association proudly presented its prestigious 2024 Kemmons Wilson Service Award to Kerry Ranson, 2015 Past Chair of the Association’s Global Board of Directors and Partner & President of Operations at Raines Co. This award,…
This holiday season, Wyndham Hotels & Resorts is sending a Public Service Announcement to travelers coast-to-coast: stay close to your loved ones without actually staying with them. It’s all part of the Company’s humorous, new ad campaign,…
Mercure, the renowned locally inspired brand from Accor, unveils its newest address in South Korea with the opening of Mercure Ambassador Seoul Magok, the largest hotel in Seoul’s vibrant Gangseo District. Located in Magok, an emerging hub…
Minor Hotels, in collaboration with Skift, has launched a powerful new trend report: “Asset Right: Rethinking the Balance Between Asset-Light and Heavy Strategies.” The report explores the future of hotel asset management, offering…
The 2024 edition of the Caribbean Hotel Investment Conference & Operations Summit (CHICOS) brought over 300 attendees to the Wyndham Grand Barbados Sam Lord’s Castle All Inclusive Resort for several days of networking and industry insights…
More than 100 destination leaders and small business operators across seven states affected by recent disasters banded together in a letter to Congressional leadership, urging lawmakers to pass immediate disaster relief.
A new survey revealed that 91 per cent of hoteliers say costs have surged since the Autumn Budget, with six out of 10 reporting a hike of more than 20 per cent.
Lodging Interactive, a leading digital marketing and social media engagement solutions provider for the hospitality industry, has introduced a new Lost and Found service module within its Commingle Social Media Amplified service. The…
For decades, the editors of Condé Nast Traveller have been compiling this annual compendium of hotels we’ve discovered, or fallen in love with all over again. We highlight them not only for their beauty, comfort, or impeccable service, but…
The hospitality industry is undergoing a seismic shift, driven by advancements in Artificial Intelligence (AI) and other technologies. Even three to five-star hotels, once known for their traditional approach, are adopting cutting-edge…
In hospitality projects, every detail impacts guest experience and operational efficiency, with FF&E (Furniture, Fixtures, and Equipment) purchasing being a critical component.
Today, Hapi, the leading provider of hospitality data and connectivity solutions, announced its CEO and co-founder, Luis Segredo, has been named chair of the 2025 AHLA Global Technology 100. Segredo is currently the vice-chair of the…
Audubon International – The environmentally focused non-profit organization offering members numerous certifications and conservation initiatives to protect the areas where we all live, work, and play – announces that The Lodge at Spruce…
ComOps, a leader in providing strategy and support for the hospitality and casino industries is excited to share the Hospitality Sales & Marketing Association International (HSMAI) has selected Sue Murphy as one of its “Top 25…
How to handle angry customers is a topic I’ve covered in the past. Recently, I was interviewed by three different reporters/authors about this topic within a week. Why, all of a sudden, is there a renewed or greater than usual interest in…
(San Francisco, US) Revinate, a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability, announces three appointments to its senior leadership team. David Stephens joins the team as…
ibis Styles marks a new chapter in Ivorian hospitality with the reopening of its hotels in the Plateau and Marcory districts of Abidjan. Following extensive renovations, ibis Styles Plateau and ibis Styles Marcory are now open, offering a…
Grand Mercure Hotels & Resorts, renowned for celebrating national culture and stimulating the senses, is proud to announce the official opening of Grand Mercure Imperial Palace Seoul Gangnam, offering a unique blend of timeless elegance…
As previously outlined in our November blog post, the Corporate Transparency Act (CTA) was poised to impose significant federal reporting obligations on U.S. business entities starting January 1, 2025. However, a recent Federal District…
Many of us rely on color to tell if beef steak is done, assuming a nice shade of pink or brown means it’s ready. But color can be misleading, leading to steak that’s either undercooked, overcooked, or dry. Enter sous-vide cooking under the…
Ever wondered how some hotels manage to stay fully booked while others struggle to fill rooms? The secret might just lie in their social media game... You should know by know that social media isn’t just a trend—it’s become the heartbeat…
Leadership coaching can have a profound impact when individual leader development is integrated with a team-focused approach. This dual focus leverages the interdependent nature of leadership teams, maximizing the benefits of coaching for…
The Cendyn Sales Intelligence platform, previously known as Knowland, released its monthly data findings to help hoteliers gain insight into the top locations selected by today’s meeting planners. The company announced Anaheim-Santa Ana,…
Set to open in early 2025, The Ann Savannah, Apartments by Marriott Bonvoy, will introduce a distinctive blend of modern comforts and timeless appeal to the heart of Savannah. Located within the vibrant Savannah Historic District, this all…
Palmaroga Hotel Asuncion represents the company’s first hotel in Paraguay and 10th Tapestry Collection by Hilton hotel in the Caribbean and Latin America.
The landscape of payments is undergoing significant transformations driven by technology and changing consumer behaviors – and the hospitality industry is no exception. The more adaptive your venue can be regarding payments, the more…
Remington Hospitality, a premier hotel management company, has assumed management of DoubleTree by Hilton Hotel Orlando Downtown, Holiday Inn Express & Suites Orlando at SeaWorld, and TownePlace Suites Orlando at SeaWorld. Signaling the…