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McDonald's says that after a "thoughtful review," it is calling time on its artificial intelligence drive-thru partnership with IBM. CNBC reports that the chain has told franchisees that the Automated Order Taker—AOT—technology will be…

McDonald’s automated order taker with IBM received scores of complaints in recent years — with many taking to social media to document the chatbot misunderstanding their orders.

McDonald's confirmed Monday that it decided to end a global partnership with IBM, which has been testing the tech at various locations.

Many customers who tried to order from the McDonald's AI-powered drive-thru experienced (occasionally hilarious) problems.

The experiment behind the fast food giant’s current automated order taker will soon be coming to a close.

If your local McDonald’s has been getting your order consistently wrong with an AI chatbot at the drive-thru, here’s a bit of good news: The company is ending the program—for now.

Social meda posts shared an array of other mishaps — such as it adding ketchup and butter to ice cream, or picking up orders from other nearby cars.

Over 100 McDonalds restaurants across the country decided to try something new and, very quickly, came to regret it. Continue reading…

McDonald's is ending its AI drive-thru trial after customers reported errors in their orders - including bacon being added to ice cream.

Get latest articles and stories on World at LatestLY. Ever get your McDonald's order mixed up at an AI-powered drive-thru?

State Sen. Kristen McDonald Rivet was honored as Legislator of the Year by Small Business Association of Michigan.

EVERYONE enjoys a quick drive-thru stop for takeaway meals, but it could leave you in trouble for drivers.

EVERYONE enjoys a quick drive-thru stop for takeaway meals, but it could leave you in trouble for drivers.

Joe DeLeone faced 24 hours at a McDonald's on Friday after finishing last in his fantasy football league.

Chassidy Gardner, 22, of Lakeland, was arrested after police officers responded to a reported shooting at the McDonald’s drive-thru

A 22-year-old McDonald's employee in Florida was arrested after she took out a gun and shot at customers following a wild caught-on-camera drive-thru dispute.

The mansion in Long Island, New York, was used as a funeral home before being turned into a McDonald's restaurant - it boasts shuttered windows, brick chimneys, and looks like a gingerbread house from a fairy-tale