Resolve cases more quickly and accurately through an intelligent, conversational interface that mirrors natural language, grounded in trusted customer and business data Deploy in minutes with out-of-the-box templates, Salesforce components…
Having first fallen in love with the islands as a child, Salesforce Chair and CEO Marc Benioff has long held a deep appreciation for the state of Hawai’i. Marc and his wife, Lynne, have been giving philanthropically there for more than two…
Salesforce’s ranking now includes United Kingdom, Germany, and Japan operations For the sixth consecutive year, Salesforce has earned a top ranking on the “Best Places to Work for Disability Inclusion” list published annually by global…
After decades of dealing with vendors who lock customers into their own proprietary or “closed” platforms, most technology leaders today favor open ecosystems, a new Salesforce survey found. Indeed, tech leaders are 3x more likely to…
Salesforce is a place where connection and relationships drive success. We believe being together in person deepens relationships, sparks innovation, fosters learning, and strengthens culture — ultimately, resulting in better business…
With the rise of generative AI, the ability to unlock all of a company’s data, no matter where it lives, has become critically important. But most organizations struggle to access all of the relevant data that AI needs because it’s often…
It’s no secret that great AI requires data. From asking an AI model to build a marketing plan to having it summarize postings in a Slack channel at work, AI can’t be successful without data. But not all data is created equal, and to get…
Autonomous AI agents are coming to workplaces sooner than you might think. Count on them automating routine and complex tasks, such as personalized service, support, recommendations, and resolutions for customers based on detailed analyses…
Salesforce is taking steps to ensure AI is trusted and reliable by empowering humans at the helm through product design AI holds incredible promise for humanity and for enterprises. However, one of the greatest risks to AI adoption may be…
Today’s workers already trust AI to do almost half of their work tasks, according to new Salesforce research. While workers feel most comfortable when AI and humans work together, they are also beginning to trust AI to complete time-saving…
As a co-founder of 1t.org and proud supporter of the trillion trees movement, Salesforce committed to fund the conservation, restoration, and reforestation of 100 million trees by 2030. In its fourth year of working toward that goal,…
MuleSoft today announced the open beta for AsyncAPI support in Anypoint Platform to facilitate the adoption of event-driven architectures (EDAs). This allows businesses to develop end-to-end integrations for event-driven applications,…
Most business leaders expect that every enterprise application will include predictive or generative AI capabilities in the future. However, to truly leverage AI, businesses need to deeply integrate it into their current applications and…
Salesforce contributes $200,000 USD to support 1t.org’s new European Chapter and launch a new forest project in France The initiative aims to bolster forest resilience and biodiversity in Europe 1t.org, a global initiative co-founded by…
The enhanced Lightning user interface has a modern design with intuitive navigation for improved accessibility and efficiency Salesforce has rolled out its enhanced Lightning user interface (UI) across both Starter and Pro Suite — all-in…
Salesforce today announced that Gartner, Inc. has named Tableau a Leader in the 2024 Magic Quadrant™ for Analytics and Business Intelligence Platforms. This is the 12th consecutive year that Gartner has recognized Tableau as a Leader in…
Salesforce today announced it has been named a Leader in The Forrester Wave™: Commerce Solutions for B2B, Q2 2024 report. Commerce Cloud was recognized with the highest score in the Strategy category of the report, and a score of five (out…
Salesforce today announced the general availability of Life Sciences Cloud, a platform for pharmaceutical (pharma) and medical technology (medtech) organizations to help personalize patient and healthcare professional (HCP) engagement and…
Salesforce today announced three major climate investments to accelerate a just energy transition. The company has joined Frontier, an advance market commitment (AMC) to collectively buy more than $1 billion of permanent carbon removal by…
Salesforce opened its first AI center today, welcoming more than a hundred developers and administrators to a free AI training event in London. The UK AI Center’s opening was attended by leading UK business and industry figures including…
New benchmark and leaderboard give businesses the guidance they need to make smart decisions when evaluating generative AI models for their CRM systems Salesforce today announced the world’s first LLM benchmark for CRM to help businesses…
New Revenue Cloud product connects the quote-to-cash process to close deals fast on any channel and monetize any revenue model Salesforce today announced new capabilities for Revenue Lifecycle Management that allow businesses to scale and…
Autodesk — a leader in 3D design, engineering, and entertainment software and a trusted technology partner to the design and make industries — has expanded its relationship with Salesforce. By incorporating Salesforce AI technology into…
Salesforce today announced new data and AI solutions for Consumer Goods Cloud that make every step of the route-to-market process — from planning to execution — more efficient and intelligent. Data Cloud for Consumer Goods unlocks and…
Mobility tech startup Sony Honda Mobility is using Salesforce technology, including Automotive Cloud, Data Cloud, Tableau, and MuleSoft, to build deeper relationships with its customers with data and insights. Why it’s important: A…
The ocean remains one of our greatest allies for combating climate change and nature loss. It has absorbed more than 25% of the carbon emissions we’ve released from burning fossil fuels and is home to 80% of the world’s biodiversity. Yet,…
McLaren Racing is using Salesforce Einstein 1, including Sales Cloud, Marketing Cloud, and MuleSoft, to deliver unique, connected fan experiences and build lifelong relationships with existing and new fans. As part of an existing multi…
Teams can now collaborate and stay aligned, save time switching between apps, and get work done quicker, all within Slack Salesforce today announced the general availability of Slack lists, bringing project and task management directly…
Managing data centers is increasingly complex and costly for organizations, with challenges in controlling expenses, scaling infrastructure, reducing complexity, securing data, and maintaining reliability — in fact, 44% of organizations…
Aston Martin is transforming its business with Salesforce. The iconic luxury British sports car manufacturer is fundamentally changing the way it operates by unifying its data to take action in every part of its business. With Data Cloud,…