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CIOs including Autodesk’s Prakash Kota, IBM’s Ann Funai, and Indeed’s Anthony Moisant reveal how AI agents are transforming employee productivity and experience while addressing key adoption challenges around trust. Why it matters: As…

On this episode of CIO Corner, Medtronic’s Rashmi Kumar discusses how the medical device company is using AI to improve the accuracy of polyp diagnoses during colonoscopies and enhance the management of diabetes. Kumar also explains how AI…

Success with Agentforce requires the right people, data, and strategy. Our customer success experts share their tips to help you get started.

With this guide, you can become a unicorn business, no matter what industry you're in.

Salesforce not only asks ethical hackers to “break into” its technology — it has also invested more than $23 million to date in a Bug Bounty Program that encourages it. The program is a critical part of Salesforce’s strategy to identify…

Salesforce today announced that the Spring ‘25 release is now live, marking continued momentum for Agentforce, the digital labor platform. Why it matters: The Spring ʼ25 release includes hundreds of new features, including a new library of…

Utilities can thrive with a data-driven approach for service, capital investments, and CX.

Boosting your sales can drive significant revenue, paving the way for business expansion, innovation, and enhanced customer service.

These proven tips and strategies will build strong personal connections for remote teams. Watch your business grow from a strong foundation.

Discover how hyper-personalization, powered by AI and big data, is transforming customer experiences and driving business growth.

These marketing personalization tips will help you segment with precision and use dynamic content

Most data analysts and analytics companies operate under the assumption that if people have access to quality data when and where they need it most, they’ll actually use it. But that’s not entirely true. Studies show analytics and IT…

If your SMB is thinking big growth, analyze this data to attract and retain the right customers and make them happy with every click.

Technological advancements are known for revolutionizing the way humans work. Steam power ignited the first Industrial Revolution, moving workers from fields into factories. The second Industrial Revolution, powered by electricity, ushered…

Sole proprietorship offers many advantages, including easy setup, simple tax filing, and complete decision-making power — all with minimal paperwork.

Creating guidelines for your Salesforce users? Here are some best best practices.

Trusted security, connected data, and powerful tools made Salesforce Field Service the clear choice for TOMRA Collection Australia.

Your utility can use customer data to improve the EV ownership experience and build closer customer relationships that drive efficient growth.

Marketplaces make it easy (and fast) to diversify revenue streams, reduce inventory risk, and win customer loyalty. Think your business is ready to take the leap?

Browsing and searching puts the onus on users to find what they need on your site. What if the website came to them?

Discover how small and growing businesses can leverage AI strategies to enhance sales and scale growth.

Investment will support enterprises as they build limitless digital workforces with Agentforce and Hyperforce in Saudi Arabia Salesforce teams up with Capgemini, Deloitte, Globant, IBM, and PwC, and more to accelerate digital growth in the…

AI Energy Score establishes a clear and trusted benchmark for the energy efficiency of AI models As part of the initiative, public ratings for 166 commonly-used AI models are being released to help developers and AI users identify models…

By automating key tasks and providing fast, accurate insights, Agentforce is a trusted ally in the journey from ESG management to sustainability transformation.

Make your work processes more efficient, allowing your teams to reach new levels of productivity.

Learn how to change mindsets, connect silos, and center around your customer.

Take advantage of opportunities for each key sub-sector to adapt and thrive.

Running a small business on a tight budget? Here’s how to attract customers and grow your business with simple, cost-effective marketing strategies.

A new Salesforce white paper outlines key considerations for designing and using AI agents, and how global policymakers can adopt and unlock AI’s full potential Agentic AI is here — and systems like Salesforce’s Agentforce prove to be a…

Data is the foundation of AI, and for CIOs, the real challenge—and opportunity—lies in harnessing unstructured data.