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18

Winning with Loss Leaders: Turn Small losses into Big Gains

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Learn how to strategically set your prices to bring in new customers.

Tuesday, Jul 16

16

How Generative AI Is Changing Sales (and How to Use It to Win)

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Instead of spending hours on boring tasks, your team can focus on building relationships that matter with your customers.

Monday, Jul 15

19

Configure, Price, Quote (CPQ) Software Explained

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Learn how to simplify a complex quoting process and generate more revenue for your business.

Friday, Jul 12

17

What Is Channel Activation? 6 Steps to Selling with Partners

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Learn how to build strong relationships with your partners and reach new customers.

Thursday, Jul 11

19

What Is an Invoice? Three Common Types and How to Use Them to Get Paid Faster

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Learn how to create clear, specific, detailed invoices to keep your revenue streams flowing.

16

How to Perform a SWOT Analysis for Your Small Business

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A SWOT analysis for a small business can help overcome weaknesses and maximize strengths for a fruitful future.

Wednesday, Jul 10

19

The Power of AI for Climate Action

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We brought researchers, technology leaders, and experts together to share what we can do to leverage AI for climate action, today.

17

What Is a Sales CRM? How Does It Help You Streamline Engagement and Close Deals?

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Learn how the right tech can save time on busywork so you can spend more time selling.

Why We Designed Einstein Copilot With Primitive Components

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When we take a modular design approach, our AI assistant can respond with varying formats.

Tuesday, Jul 9

How to Land Your First Sales Job as a Business Development Representative (BDR)

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Succeeding as a BDR requires a unique mix of creativity, resilience, and strong communication, research and prospecting skills.

Monday, Jul 8

Reap the Rewards (and Avoid the Risks) of Channel Management in Sales

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Learn how to expand your reach into new markets with the right channel partners.

Wednesday, Jul 3

21

Climb the Ranks with Trailblazer Quests

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Choose a quest, complete the challenge, and enter to win sweet prizes as you climb the Trailblazer Ranks on Trailhead.

19

AI Grounding Reduces Generative Hallucinations and Ensures Better Outputs — Here’s How

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The process of grounding — having up-to-date data and metadata available for your LLM — can help produce more accurate and contextual outputs when working with generative AI.

18

How a Competitive Advantage Can Level Up Your Sales Game

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How do you win customers in today's crowded market? Use your unique strengths to outperform rivals.

16

How To Remove Data Silos: A 5-Step Checklist for Financial Services

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Learn the steps to become an AI enterprise for your financial services organization.

Tuesday, Jul 2

00

What Is Sales Engagement? A Way to Make Stronger Connections and Win the Deal

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Learn how to use technology to create deeper customer relationships that drive sales.

20

What are Large Language Models (LLMs)?

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Generative AI can help businesses run more efficiently and better connect with customers. Learn more about large language models, the technology that powers it all.

19

5 Essential Books About AI

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These page-turners shine a light on some of the most pressing issues facing artificial intelligence today.

04

Learn Data and AI Skills with Trailblazer Quests

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How to learn what you need to know to personalize every customer interaction with Data Cloud, Einstein 1, and the #1 CRM.

01

Why Sales Efficiency Matters (and How to Calculate Yours)

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Time is money in sales. Learn how to sell faster with fewer resources and maximize profits.

Friday, Jun 28

22

What Is Clinical Data Management?

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Learn about clinical data management's key role in clinical trials and how technology can improve how that data is connected, prepared, reviewed, and analyzed.

19

First-Of-Its-Kind LLM Benchmark Ranks Generative AI Against Real-World Business Tasks

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LLM benchmarks evaluate how accurately a generative AI model performs, but most benchmarks overlook the kinds of real-world tasks an LLM would perform in an enterprise setting.

17

The Cost of Not Using AI to Improve Government Services

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AI can bring in as much $1.2 trillion of value to governments. Agencies can take advantage of the opportunity cost by improving the government service experience for constituents.

16

Helping Closers Close More — The Important Role of Sales Development Representatives (SDRs)

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While they may not be your star closers, SDRs complete the vital presales tasks that set your entire team up for success.

Consumer Behavior: How to Spot Trends and Make Decisions

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Analyzing consumer behavior can help you meet your customers where they are, just when they need you most. Here’s how to get to know your shopper.

Thursday, Jun 27

21

How AI Extends the Shelf Life of Your Business Apps

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Many business apps have a short(ish) shelf life. AI helps extend it. Here’s how.

What is a Subscription Business Model?

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Learn how subscriptions can create more revenue from the customers and products you already have.

How a New Certification Helps You Keep Your Business Secure and Compliant

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Security Center’s new FedRAMP certification makes it easier for companies to keep sensitive information in the cloud safe.

20

27 Sales Compensation Statistics and Benchmarks Every Sales Leader Should Know

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Understanding key compensation statistics allows you to position new offers competitively, while retaining your top sellers.

17

How to Pick the Best AI Chatbot for Your Business: 3 Easy Steps

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AI chatbots aren’t one-size-fits-all — and there are a lot of options. Here’s what you need to know to choose the right one for your business.