Learn how connected assets and data-driven insights can impact manufacturing operations, drive efficiency, and create new revenue streams for manufacturers.
OpenTable is using Agentforce to provide faster, more personalized customer support with autonomous AI agents, giving the company’s human teams more time to focus on more time consuming, complicated tasks. The challenge: OpenTable is a…
Autonomous agents will soon be infused into everyday productivity apps. Learn more about what’s bringing AI agents to life – and how we’ll work with them.
Slack is also ranked a leader in more than 150 G2 Marketing Reports, including #1 in Unified Workspaces on G2 Salesforce today announced that Slack has been named a Leader in the latest IDC MarketScape report: Worldwide Team Collaboration…
MuleSoft today announced the general availability of full lifecycle AsyncAPI support, enabling organizations to power AI agents with real-time data through seamless integration with event-driven architectures (EDAs). The recent release of…
As the impact of AI on technology and the Salesforce ecosystem grows, these Salesforce AI podcast episodes made by Salesforce Admins, Devs, and Architects will help boost your understanding of AI's future and its benefits for your role.
Salesforce Marketing Cloud has been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for the seventh consecutive year. It was evaluated for Salesforce Marketing Cloud Engagement, powered by Data…
Salesforce’s latest State of the AI Connected Customer research reveals consumer trust in companies is at a record low and that AI is raising the stakes for brands. Today, 60% of consumers believe that advances in AI make trust even more…
You’re not the only one with that AI question. We asked our Trailblazer community what burning AI questions are on their minds and then got experts to answer.
By automating routine tasks, coordinating workflows, and facilitating real-time communication, agents mitigate many of the challenges that arise with hybrid work teams.
Salesforce today announced Salesforce Accelerator — Agents for Impact, a new initiative designed to help nonprofits harness Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can…
Introduction Imagine you’re working on an AI product that can summarize customer success phone calls for training purposes. Your company’s product leverages large language models (LLMs) to summarize, synthesize, triage, and generate…
You might have a lot of customer data that needs to be pieced together — but you don’t have to completely transform your marketing strategies to see the bigger picture.
“The agent revolution is real and as exciting as the cloud revolution… the social revolution, the mobile revolution,” Salesforce Chair and CEO Marc Benioff said recently. “It will provide a level of transformation that we’ve never seen.”…
Agentforce delivers fully customizable autonomous AI agents that can connect to any enterprise data and take action across sales, service, marketing, and commerce Agent Builder enables users to build an agent to automate any business…