Resolve cases more quickly and accurately through an intelligent, conversational interface that mirrors natural language, grounded in trusted customer and business data Deploy in minutes with out-of-the-box templates, Salesforce components…
Having first fallen in love with the islands as a child, Salesforce Chair and CEO Marc Benioff has long held a deep appreciation for the state of Hawai’i. Marc and his wife, Lynne, have been giving philanthropically there for more than two…
Salesforce’s ranking now includes United Kingdom, Germany, and Japan operations For the sixth consecutive year, Salesforce has earned a top ranking on the “Best Places to Work for Disability Inclusion” list published annually by global…
After decades of dealing with vendors who lock customers into their own proprietary or “closed” platforms, most technology leaders today favor open ecosystems, a new Salesforce survey found. Indeed, tech leaders are 3x more likely to…
Salesforce is a place where connection and relationships drive success. We believe being together in person deepens relationships, sparks innovation, fosters learning, and strengthens culture — ultimately, resulting in better business…
With the rise of generative AI, the ability to unlock all of a company’s data, no matter where it lives, has become critically important. But most organizations struggle to access all of the relevant data that AI needs because it’s often…
The process of grounding — having up-to-date data and metadata available for your LLM — can help produce more accurate and contextual outputs when working with generative AI.
Generative AI can help businesses run more efficiently and better connect with customers. Learn more about large language models, the technology that powers it all.
It’s no secret that great AI requires data. From asking an AI model to build a marketing plan to having it summarize postings in a Slack channel at work, AI can’t be successful without data. But not all data is created equal, and to get…
Learn about clinical data management's key role in clinical trials and how technology can improve how that data is connected, prepared, reviewed, and analyzed.
LLM benchmarks evaluate how accurately a generative AI model performs, but most benchmarks overlook the kinds of real-world tasks an LLM would perform in an enterprise setting.
AI can bring in as much $1.2 trillion of value to governments. Agencies can take advantage of the opportunity cost by improving the government service experience for constituents.